FAQ
Clear answers about services, access, privacy, and what to expect.
We provide business technology support (remote troubleshooting, device/account setup) and small business website maintenance (content updates, forms, basic performance and security updates).
No. Konektami LLC is an independent service provider. Any third‑party product names are trademarks of their respective owners and are used only for identification.
We never use unsolicited support calls or pop‑up warnings. If you ever receive a message claiming to be us, contact us directly using the phone/email listed on this site.
No. We don’t use “guaranteed results” language. Technology outcomes depend on many factors (devices, vendors, third-party services).
What we do guarantee is clear scope confirmation, careful handling of access, and transparent communication.
We request only the access needed to complete your task. When possible, we recommend role-based access and multi-factor authentication.
Credentials remain owned by the client, and we document changes and handoffs.
Optional analytics and advertising scripts are disabled by default. They load only after you opt in through our cookie banner or cookie preferences link.
See the Cookie Policy for details.
If you contact us, we collect the details you submit (name, email, and message; phone is optional). We use that information only to respond.
For more details, see our Privacy Policy.