Privacy Policy

1) Who we are

This website is operated by Konektami LLC (“Konektami,” “we,” “us”). Owner: Paul Boulden. Address: 10411 Old Ridge Rd, Ashland, VA 23005, USA. Phone: +1 (804) 501-8515. Email: support@konektami.com.

2) Summary (plain English)

• We collect only what’s needed to respond when you contact us (name, email, message; phone optional).
• We do not sell personal information.
• Optional analytics/advertising tags are disabled unless you opt in via cookie preferences.

3) Information we collect

A) Information you provide

• Contact form: name, email, message; phone and topic are optional.
• Email/phone: if you contact us directly, we receive the information you share.

B) Technical information

• Server logs: basic log data (e.g., IP address, user agent, requested URL, timestamp) for security and troubleshooting.
• Cookie preferences: we store your cookie choices in local storage (and may store a minimal cookie depending on browser behavior).

4) Why we use your information

• To respond to inquiries and provide requested support.
• To maintain security, prevent abuse, and debug technical issues.
• With your consent, to run optional analytics or advertising measurement.

5) Legal bases (GDPR)

• Contract / pre-contract steps: responding to your request for services.
• Legitimate interests: security, fraud prevention, and maintaining the website.
• Consent: optional analytics/advertising cookies and tags.

6) Cookies and tracking

We use essential cookies/technologies for site functionality. Optional categories (analytics and advertising) are disabled until you opt in. You can manage your choices at any time using the “Cookie Preferences” link in the footer.

If enabled by consent, we may use Microsoft Clarity (analytics) and Microsoft Ads UET (advertising measurement). These scripts load only after you choose to enable the relevant category.

7) Sharing and third parties

We do not sell personal information. We share data only when necessary to operate the website or respond to your request:

• Email delivery: messages you send may be delivered and stored in our email inbox for follow-up.
• Hosting/logs: our hosting provider may process basic server logs to deliver the website.
• Analytics/ads (optional): only if you consent, Microsoft services may process usage and measurement data.

8) Data retention

We keep contact inquiries for as long as needed to respond and for reasonable record-keeping. Basic server logs may be retained for security and diagnostics for a limited period determined by our hosting configuration.

9) Your rights (GDPR/CCPA)

• Access, correction, and deletion requests (where applicable).
• Opt out of optional cookies via preferences.
• California residents: request access/deletion and opt out of sale/share (we do not sell/share personal information).

To submit a request, email support@konektami.com. Please include enough detail for us to verify and process the request.

10) Security

We take reasonable measures to protect information, including access controls and minimal data collection. No method of transmission or storage is 100% secure; if you suspect an issue, contact us immediately.

11) Changes to this policy

We may update this policy from time to time. The “Last updated” date will change accordingly.